Return of Item: Must be within 5 calendar days from date of receipt

Item assessment - We advise you to inspect your purchased items upon receipt and contact us immediately should the item be defective, damaged or delivery of an incorrect order.

To be eligible for exchange - Returns or exchange will only apply to unworn and unused items. This means items must be returned in their original condition and original packaging along with the proof of purchase.

To be eligible for exchange for the kids video calling walkie talkies – ensure the item is unused and contains both charging cables and neck straps and original packaging. The reasons permitted should be damage and defect upon receipts and assessment.